How to Deactivate or Delete Your Account

You have three options if you wish to deactivate, pause, or delete your account.

🔒 1. Deactivate Your Account

To deactivate your account, please contact Looker Support:
📧 Email: lookersupport@wegolook.com
📱 Text: 1-844-325-8080

Deactivation will temporarily disable your account and prevent access until you choose to reactivate it.

⏸️ 2. Pause Your Account (Vacation Mode)

If you’d like to pause your account temporarily,  How to Set Up Vacation Mode
🗂️ Your account information and history will remain saved, and you can resume at any time.

🗑️ 3. Delete Your Account (Permanent)

⚠️ Deleting your account is permanent. Once deleted:
🚫 You will lose access to all content, information, and account metrics.
📉 Recovery of deleted data will not be possible.
🔁 If you decide to return later, you’ll need to create a new account at onboarding.wegolook.com.

To request account deletion:
📲 Open the app and navigate to Account → Delete Account (found at the bottom of the account page on the app).
✅ Follow the on-screen instructions to confirm deletion.