Melinda
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Recent activity by Melinda-
Translation Assistance & Contact Attempts Guide
Translation Assistance & Contact Attempts Guide💬 OverviewIf a contact needs help with translation, no worries! We've got a quick and easy process to follow! This guide will walk you through sending...
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On-Hold Orders: What to Expect
Overview:Orders can remain on hold for up to 21 days while we wait for a response from our client. During this time, no action is required from you unless the contact reaches out. 😊Why Would An Ord...
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Updated Looker Support Contact Method
We’ve updated how Lookers reach Support to improve response times and ensure all requests are handled through our in-app text and chat channels. The previous phone number (1-855-947-1804) is no lon...
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Unable to schedule a Look?
Making a schedule attempt in the Looker app ensures your outreach is properly documented and visible to Support and clients. Follow the steps below every time you try to contact a customer.👉 Log th...
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Help Is a Click Away in the Looker App!
Hi Lookers! 👋You may have noticed some exciting updates in the app, including our new Knowledge Base, designed to help you get answers fast without waiting to speak with a support agent.Going forw...
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How to Request Additional Funds for a Look
💰 How to Request Additional Funds for a LookIf you need additional compensation to complete a Look, please follow the steps below directly in the WeGoLook mobile app 📱✅ Steps to Request Additional...
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Follow Up- Look Overdue
Are you getting an email or text from us about an overdue look?You are receiving this notification because a Look you are assigned to is overdue and no recent scheduling update has been logged. ⏰ P...
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When Do Lookers Get Paid?
✅ Completed Looks: Any Look that is successfully completed, reviewed by our Quality Assurance team, and sent to the client between Sunday–Saturday is paid out the following Friday.⏱️ Payment Timing...
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Do You Offer a Referral Program?
Not yet, but we’ve definitely talked about it! A referral program is something we may offer down the road, but for now we don’t have one in place.That said, we really appreciate all the love and wo...
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How to Deactivate or Delete Your Account
You have three options if you wish to deactivate, pause, or delete your account.🔒 1. Deactivate Your Account To deactivate your account, please contact Looker Support:📧 Email: lookersupport@wegoloo...