We’ve updated how Lookers reach Support to improve response times and ensure all requests are handled through our in-app text and chat channels. The previous phone number (1-855-947-1804) is no longer used for phone support.
What’s Changing
All calls to 1-855-947-1804 are now automatically redirected to our Support Text Team.
Please remove this number from your contacts.
How to Contact Support
The fastest way to reach us is directly through the WeGoLook app.
Quick Steps
Open the app
Tap the ☰ (three lines) in the upper-left corner
Select Support
Choose the option that fits your needs
Support Options in the App
Text Support: Connect with an agent via text
AI Assistant: Get instant answers and article recommendations
Knowledge Base: Browse help topics
Escalate to Support: For issues requiring agent review
Why We Made This Change
Routing all support through the app allows us to:
Reduce delays and missed calls
Provide faster, more accurate assistance
Capture all support information in one place
Improve Looker experience through automation and AI
If You Cannot Access the App
If you’re unable to use the app, you can reply directly to any recent WeGoLook text message or email lookersupport@wegolook.com for assistance.
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